No connection and hub light red
I've been with virgin media now for probably around 6 months. For the first few month no issues at all, however the last few month we have had the connection drop for a minute or so occasionally. I learned to just put up with it.
However last night, it went completely and the hub 5 light went to flashing red. It's still the same and no connection.
I've done the online checks for status in area and also on my line. It comes back that you can't connect to my hardware in the house. I suspect the hub is faulty.
I've left it off for several hours and tried it again and I've also reset the hub to default but still the same.
Please I need this sorting ASAP! As all my security for the property etc is relying on it, so it's not just an inconvenience.
I saw on another post with the same issue that an engineer was sent and hub replaced. Sounds very much the same.
Thanks