Firts time trying Virgin and its been a week since package was delivered, and no internet, keeps on giving error like above, No way of booking engineer to come visit as well. I wont be staying I think!!
Forum TeamHi drypuri 👋.
Thanks for reaching out to us and welcome to the Community Forums. Apologies for the issues you are having with your Hub, we would need to bring you in for a private message to discuss this and resolve.
Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
