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drypuri's avatar
drypuri
Just joined
12 months ago

New installation, NO RF signal detected and Hub 3 keeps on blinking green light

Firts time trying Virgin and its been a week since package was delivered, and no internet, keeps on giving error like above, No way of booking engineer to come visit as well. I wont be staying I think!!

  • Hi drypuri 👋.

    Thanks for reaching out to us and welcome to the Community Forums. Apologies for the issues you are having with your Hub, we would need to bring you in for a private message to discuss this and resolve. 

    Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina