Bramz316
2 years agoTuning in
New broadband issues!
Hello!
brand new customer here, 2 days old. Moved over from sky. I have the virgin m350 broadband with tv.Tv is fine with no issues however we are annoyed to see that the broadband doesn’t even reach upstairs in our small 2 bed house! Modem is in the living room and is out in the open, not near anything else etc. our devices go back to mobile data when upstairs. I’ve tried the virgin media connect app and it tell me it cannot check as I’m apparently outside when I’m actually sitting on my bed in the room!
my query is, is there any hints or tips or shall I leave it for a few days to “settle” in?
thanks!