gfairholm
11 months agoJoining in
New 1gb broadband customer - no signal - no boosters
So I went for Virgin 1gb broadband and I was told I could get up to 3 boosters and I need those as my house is big and very old. The technician that installed my kit scanned my house and confirmed the signal downstairs was very poor, he told me to use the VM Connect to scan and order these.
So I scanned and get a poor signal in my dining room and kitchen - and there is 'no way' to order anything from this app. To try and get these I've been on the website, mobile apps, What's app support, chat, a long telephone call that transferred me and I then got cut off....
So I cant get these booster pods anywhere, and I'm frustrated to hell.
Can anyone help? before I push to cancel.