Network dropping out
Over the last few days our internet has been disconnecting a few times per day, and today 7 times already. Each time its for about 30sec-1min, so I did a factory reset of the modem and within mins of it being back online it has already dropped 3 more time.
I've checked my modem stats, and there are over 80million corrected 3.1 errors and 26k uncorrectable errors since I did the factory reset just 40mins ago.
I used to check this every few weeks, and it has always been a massive number, reaching something like 4billion before it would seemingly reset to 0. It took about 4 days to reach that number, but in the last few weeks its getting to that number in around 36 hours.
Never really had any speed or latency issues until the last few weeks.
3.0 Downstream channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 138000000 6.8 39 QAM 256 1
2 146000000 6.6 39 QAM 256 2
3 154000000 6.4 38 QAM 256 3
4 162000000 6.3 39 QAM 256 4
5 170000000 6 39 QAM 256 5
6 178000000 5.6 39 QAM 256 6
7 186000000 5.3 38 QAM 256 7
8 194000000 5.3 39 QAM 256 8
9 202000000 5.2 39 QAM 256 9
10 210000000 5.3 39 QAM 256 10
11 218000000 5.1 39 QAM 256 11
12 226000000 4.7 39 QAM 256 12
13 234000000 4.3 38 QAM 256 13
14 242000000 3.9 39 QAM 256 14
15 250000000 3.8 39 QAM 256 15
16 258000000 4 39 QAM 256 16
17 266000000 4.2 39 QAM 256 17
18 274000000 4.2 39 QAM 256 18
19 282000000 4 39 QAM 256 19
20 290000000 4 39 QAM 256 20
21 298000000 3.9 39 QAM 256 21
22 306000000 4.1 39 QAM 256 22
23 314000000 4 38 QAM 256 23
24 322000000 3.8 38 QAM 256 24
25 330000000 3.5 38 QAM 256 25
26 338000000 3.5 38 QAM 256 26
27 346000000 3.6 39 QAM 256 27
28 354000000 3.9 39 QAM 256 28
29 362000000 4.3 39 QAM 256 29
30 506000000 2.1 39 QAM 256 47
31 514000000 2 40 QAM 256 48
3.0 Downstream channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 Locked 39 2 0
2 Locked 39 2 0
3 Locked 38 0 0
4 Locked 39 1 0
5 Locked 39 1 0
6 Locked 39 7 0
7 Locked 38 3 0
8 Locked 39 4 0
9 Locked 39 2 0
10 Locked 39 3 0
11 Locked 39 2 0
12 Locked 39 2 0
13 Locked 38 2 0
14 Locked 39 2 0
15 Locked 39 1 0
16 Locked 39 5 0
17 Locked 39 4 0
18 Locked 39 2 0
19 Locked 39 0 0
20 Locked 39 1 0
21 Locked 39 3 0
22 Locked 39 5 0
23 Locked 38 5 0
24 Locked 38 3 0
25 Locked 38 5 0
26 Locked 38 2 0
27 Locked 39 0 0
28 Locked 39 4 0
29 Locked 39 1 0
30 Locked 39 3 0
31 Locked 40 2 0
3.1 Downstream channels
Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)
49 190 4K 3736 QAM 4096 148
3.1 Downstream channels
Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile)
49 Locked 0 0.2 80382690 25960
