Forum Discussion

guinnessaddick's avatar
guinnessaddick
Tuning in
3 days ago

Nest Offline in App

I have the same problem, it was working fine on my old router 3, changed to a router 5 and this problem has started. I connected the nest to 2.4 wifi. 

1 Reply

  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    19 hours ago

    Hi guinnessaddick 👋.

    Thanks for reaching out to us and sorry to hear of the issues that you are facing with your Google Nest on the Hub 5, so that we can assist you we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina