I recently got a VM Hub 5 and it was setup downstairs, I have recently had problems with my PCs wifi and would like to use ethernet, but the PC is upstairs. My hub does not seem to be connected to the wall other than by a simple power socket, does this mean I can move it anywhere? It isn't attached to a virgin media socket at all, it just has the electrical socket.
The Hub will be connected to more that just a power supply. Have another look. VM can book a technician to move the Hub, usually the standard £25 fee applies.
Otherwise, consider running a cable upstairs to an unmanaged switch, and then to your PC. Cables can be run external to the house as another option.
Thank you! I meant to remove the post as I realised it DID indeed have another cable, it was just so nicely tidied away I never noticed it haha!! I'm looking into getting the hub moved upstairs.
Have you considered just running some Cat6a ethernet cable from the hub to your PC ? Youu can add in a good WAP to boost the wifi and provde multiple etherne connections. Not too difficult or expensive and also preserves all the downstairs connections
Forum TeamHello beckyw,
Welcome to the Community and thanks for taking the time to post here on the forums. Would you like us to arrange for your router to be moved upstairs? As Adduxi advised there would be a £25 non-fault call out charge.
Kind Regards,
Steven_L
If a coaxial cable for a hub can be routed upstairs then so can an Ethernet cable such as cat 6 (best terminated at an RJ45 socket). This is the best option as you can plug a small gigabit port network switch into the socket and connect your PC and a wireless access point to the switch. You'll then retain WiFi from the hub downstairs (you still live downstairs, right?) and gain WiFi upstairs from the WAP.
If you can't do the cabling then get an electrician to do it for you, it's very affordable especially as it's a one-off cost.
