Forum Discussion
- jpeg1Alessandro Volta
Book a VM technician to do it for you and make any necessary adjustments. A fixed price of £25. Doing it yourself can cause problems.
- newapolloVery Insightful Person
There would be a £25 non fault call out charge (it used to be £99) to do the work you require.
You should call 150 from a Virgin landline, or 0345 454 1111 from any other phone, option 2 (Faults)
Or wait a day or two and a member of the Forum Team should pick this up for you and arrange a tech visit.
- Carley_SForum Team
Hi shaikh258
Welcome to the Community forums.
We can book an engineer to relocate the router for you. These requests are charged at £25 as advised.
If you're happy to continue with this request knowing this, please join me on a private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and selecting 'Messages' from the drop down.
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