Forum Discussion

Tinyheed's avatar
Tinyheed
Settling in
25 days ago

Moving my Hub5 to opposite side of room

Hi all

I’m wanting to move my hub to opposite side of my room,so I can hard wire my Sky glass and my PS5 to the router.

 I was going to attempt this myself, but having looked through the forums, it appears that an engineer visit is the best course of action.

anyone point me in the right direction of a phone number to set this up? 

TIA

8 Replies

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta
    24 days ago

    No need to move the hub, just run two Ethernet cables from it to opposite side of the room.

  • Tinyheed's avatar
    Tinyheed
    Settling in
    24 days ago

    Yeah I contemplated that but it’s 15m so probably easier and cheaper with a hub move

    • Matthew_ML's avatar
      Matthew_ML
      Icon for Forum Team rankForum Team
      22 days ago

      Hey TinyHeed, thank you for reaching out and for your question about moving your hub.

      We would advise to get this moved with the one off charge as having a long wire around the house long term may not be great.

      A hub move is £25, let us know if you want to do this? 

    • Daniel_Et's avatar
      Daniel_Et
      Icon for Forum Team rankForum Team
      15 days ago

      Hi Tinyheed, you certainly can.

      In order to look into arranging this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

      Regards,
      Daniel

    • Daniel_Et's avatar
      Daniel_Et
      Icon for Forum Team rankForum Team
      14 days ago

      Hi Tinyheed, thank you for speaking to us via private message.

      If you have any further issues or queries, please don't hesitate to contact us.

      Regards,
      Daniel