Forum Discussion

targe's avatar
targe
Joining in
7 months ago

Moving my hub 4

So I have the hub 4 but the issue is the coaxial cable box? Is downstairs in my living room by the front door. The Internet because of this is actually awful so I had the genius idea to move the router upstairs. Issue is the coaxial cable is too short and would end up dangling across my living room and being a massive hazard. My solution was to order a 30 maybe 40m cable off amazon. What are the chances my WiFi works after this?

  • Client62's avatar
    Client62
    Alessandro Volta

    VM charge a ( about £25 ) fixed fee to send an engineer to do what you require.

    I suspect the 40m of the correct RG6 COAX + the F-Connectors + the tools to fit them will be more costly.

  • Hi targe 👋

    Welcome to our Community Forums and thanks for your post. 

    We can arrange for an engineer to come out and relocate the hub for you but for that there is a non fault call out charge of £25.

    If this is something you are interested in, let me know and we can PM you to get that arranged.