Forum Discussion

Davesafc's avatar
Davesafc
Joining in
23 days ago
Solved

Moving Hub from one room to another

How do you go about getting someone to come out and move the VM Hub?

  • newapollo's avatar
    newapollo
    23 days ago

    There would be a £25 non fault call out charge (it used to be £99) to do the work you require.

    You should call  150 from a Virgin landline, or 0345 454 1111 from any other phone, option 2 (Faults) 

    Or wait a day or two and a member of the Forum Team should pick this up for you and arrange a tech visit.

2 Replies

  • newapollo's avatar
    newapollo
    Very Insightful Person
    23 days ago

    There would be a £25 non fault call out charge (it used to be £99) to do the work you require.

    You should call  150 from a Virgin landline, or 0345 454 1111 from any other phone, option 2 (Faults) 

    Or wait a day or two and a member of the Forum Team should pick this up for you and arrange a tech visit.

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    21 days ago

    Hi Davesafc 

    Thanks for posting and welcome to the community.

    I'll send you a PM now to assist further.

    Best wishes.