Forum Discussion

Davesafc's avatar
Davesafc
Joining in
2 months ago
Solved

Moving Hub from one room to another

How do you go about getting someone to come out and move the VM Hub?

  • newapollo's avatar
    newapollo
    2 months ago

    There would be a £25 non fault call out charge (it used to be £99) to do the work you require.

    You should call  150 from a Virgin landline, or 0345 454 1111 from any other phone, option 2 (Faults) 

    Or wait a day or two and a member of the Forum Team should pick this up for you and arrange a tech visit.

2 Replies

  • newapollo's avatar
    newapollo
    Very Insightful Person
    2 months ago

    There would be a £25 non fault call out charge (it used to be £99) to do the work you require.

    You should call  150 from a Virgin landline, or 0345 454 1111 from any other phone, option 2 (Faults) 

    Or wait a day or two and a member of the Forum Team should pick this up for you and arrange a tech visit.

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    2 months ago

    Hi Davesafc 

    Thanks for posting and welcome to the community.

    I'll send you a PM now to assist further.

    Best wishes.