Hi, just wondering if a mod can help me with this. I'm about tearing my hair out with the automated system online and over the phone.
I am aware there is a charge i'd just love to actually speak to someone and arrange this as there's not an option for this that I have seen in any of the presets. Redecorating and would like my equipment moved to another room.
A VM person will sort this for you when they get here - can take 2 or 3 days.
Meanwhile, You can text VM on 0753 305 1809 include account name/number and what the issue is, there is also a “Chat” option on their website - but note that replies usually take longer. Or you can speak to the team on WhatsApp by logging into your online account via a mobile handset and there will be a link to speak to VM by Whats App (the number is 0780 3089 684 ) - you can use the same number for their other social media platforms too (TwitX/Fbook. etc) - so try them all.
Forum TeamHi Coowan,
Thank you for your post and welcome to the community.
We're sorry for any issue you've had with getting this booked in,
I will private message you now to confirm your details for this.
^Martin
