Millions of post RS Errors and tens of T-timeouts 48H after Hub restart - Constant Drop Outs! 1Gb

Question

My nightmare with this service just got worst. About a month ago I had repull completed by VM contractors. During that re-pull - next doors cable was cur by mistake and to temp cable was then run to next door via our driveway - this was fixed last week but my line got seriously worst than prior to re-pull.&nbsp;I am now getting millions of post rs errors combined across all channels and numerous of T timeouts - including tones of "16 consecutive T3 timeouts while trying to range on upstream channel" and other critical errors in network log. I rang VM middle of last week (I think it was Wednesday/ Thursday&nbsp; and requested Engineer visit but was asked to do the usual restart the modem and monitor. So I did that and line was ok until Saturday when post RS errors and timeouts starter to show up in high numbers again. Sunday was absolute chaos - constant disconnection of hub - literally every few seconds. watching TV, working from home all impossible. I checks for fault in my area and nothing reported via the phone number but when logged on to VM website at first it was showing things in green - then all of the sudden Intermittent Signal in your area.&nbsp;&nbsp;BQM can be seen hereWhen I log in to the hub I often get 1 channel displayed in upstream section, sometimes 3 - and sometimes 5 - its an absolute mess!I suspect there is something wrong with that new cable as when I went to check the external connection (literally just touched the cable) and power levels dropped down from near 0 values as they were earlier in the week to negative 12 and more.&nbsp;I also noticed that the new cable (supposedly new) looks way thinker than the previous one (not sure if that can cause any problems)&nbsp;Can someone look at those stats and let me know if this is acceptable and advise what the next move should be?Cable Modem StatusItem &nbsp; &nbsp;Status &nbsp; &nbsp;TypeCable Modem Status &nbsp; &nbsp;Online &nbsp; &nbsp;DOCSIS 3.0Primary downstream channel &nbsp; &nbsp;Locked &nbsp; &nbsp;SC-QAMChannel Overview &nbsp; &nbsp;Downstream &nbsp; &nbsp;UpstreamDOCSIS 3.0 channels &nbsp; &nbsp;32 &nbsp; &nbsp;5DOCSIS 3.1 channels &nbsp; &nbsp;1 &nbsp; &nbsp;13.0 Downstream channelsChannel &nbsp; &nbsp;Frequency (Hz) &nbsp; &nbsp;Power (dBmV) &nbsp; &nbsp;SNR (dB) &nbsp; &nbsp;Modulation &nbsp; &nbsp;Channel ID1 &nbsp; &nbsp;411000000 &nbsp; &nbsp;-12.5 &nbsp; &nbsp;35 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;12 &nbsp; &nbsp;419000000 &nbsp; &nbsp;-12.1 &nbsp; &nbsp;35 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;23 &nbsp; &nbsp;427000000 &nbsp; &nbsp;-12 &nbsp; &nbsp;35 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;34 &nbsp; &nbsp;435000000 &nbsp; &nbsp;-11.7 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;45 &nbsp; &nbsp;443000000 &nbsp; &nbsp;-11.7 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;56 &nbsp; &nbsp;451000000 &nbsp; &nbsp;-11.5 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;67 &nbsp; &nbsp;459000000 &nbsp; &nbsp;-11.7 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;78 &nbsp; &nbsp;467000000 &nbsp; &nbsp;-11.7 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;89 &nbsp; &nbsp;475000000 &nbsp; &nbsp;-11.6 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;910 &nbsp; &nbsp;483000000 &nbsp; &nbsp;-11.4 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1011 &nbsp; &nbsp;491000000 &nbsp; &nbsp;-11.5 &nbsp; &nbsp;33 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1112 &nbsp; &nbsp;499000000 &nbsp; &nbsp;-11.3 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1213 &nbsp; &nbsp;507000000 &nbsp; &nbsp;-11.5 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1314 &nbsp; &nbsp;515000000 &nbsp; &nbsp;-11.3 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1415 &nbsp; &nbsp;523000000 &nbsp; &nbsp;-11.2 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1516 &nbsp; &nbsp;531000000 &nbsp; &nbsp;-11 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1617 &nbsp; &nbsp;539000000 &nbsp; &nbsp;-10.7 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1718 &nbsp; &nbsp;547000000 &nbsp; &nbsp;-10.6 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1819 &nbsp; &nbsp;555000000 &nbsp; &nbsp;-10.4 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;1920 &nbsp; &nbsp;563000000 &nbsp; &nbsp;-10.4 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2021 &nbsp; &nbsp;571000000 &nbsp; &nbsp;-10.2 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2122 &nbsp; &nbsp;579000000 &nbsp; &nbsp;-10.3 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2223 &nbsp; &nbsp;587000000 &nbsp; &nbsp;-10.1 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2324 &nbsp; &nbsp;595000000 &nbsp; &nbsp;-10.1 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2425 &nbsp; &nbsp;603000000 &nbsp; &nbsp;-9.9 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2526 &nbsp; &nbsp;611000000 &nbsp; &nbsp;-10.1 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2627 &nbsp; &nbsp;619000000 &nbsp; &nbsp;-9.9 &nbsp; &nbsp;37 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2728 &nbsp; &nbsp;627000000 &nbsp; &nbsp;-9.9 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2829 &nbsp; &nbsp;635000000 &nbsp; &nbsp;-10 &nbsp; &nbsp;37 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;2930 &nbsp; &nbsp;643000000 &nbsp; &nbsp;-10.1 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3031 &nbsp; &nbsp;651000000 &nbsp; &nbsp;-10.1 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;3132 &nbsp; &nbsp;659000000 &nbsp; &nbsp;-10 &nbsp; &nbsp;36 &nbsp; &nbsp;QAM 256 &nbsp; &nbsp;323.0 Downstream channelsChannel &nbsp; &nbsp;Locked Status &nbsp; &nbsp;RxMER (dB) &nbsp; &nbsp;Pre RS Errors &nbsp; &nbsp;Post RS Errors1 &nbsp; &nbsp;Locked &nbsp; &nbsp;35 &nbsp; &nbsp;2147240 &nbsp; &nbsp;7460452 &nbsp; &nbsp;Locked &nbsp; &nbsp;35 &nbsp; &nbsp;1649407 &nbsp; &nbsp;8296403 &nbsp; &nbsp;Locked &nbsp; &nbsp;35 &nbsp; &nbsp;1779154 &nbsp; &nbsp;8266724 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1637048 &nbsp; &nbsp;7796615 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1574387 &nbsp; &nbsp;7203476 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1367248 &nbsp; &nbsp;7323997 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1226821 &nbsp; &nbsp;7267258 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1419478 &nbsp; &nbsp;7320989 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1374667 &nbsp; &nbsp;66895510 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1123059 &nbsp; &nbsp;63456011 &nbsp; &nbsp;Locked &nbsp; &nbsp;33 &nbsp; &nbsp;1442674 &nbsp; &nbsp;70197212 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1523424 &nbsp; &nbsp;62394313 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1280346 &nbsp; &nbsp;61405914 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1281925 &nbsp; &nbsp;57907815 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1634662 &nbsp; &nbsp;61725716 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1407485 &nbsp; &nbsp;56208117 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1255135 &nbsp; &nbsp;51615118 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1528127 &nbsp; &nbsp;51058219 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1382873 &nbsp; &nbsp;46774920 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1290050 &nbsp; &nbsp;39756021 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1393079 &nbsp; &nbsp;41251322 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1301666 &nbsp; &nbsp;34383323 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1285487 &nbsp; &nbsp;32338724 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1413370 &nbsp; &nbsp;27636525 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1355594 &nbsp; &nbsp;26359826 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1428656 &nbsp; &nbsp;25893327 &nbsp; &nbsp;Locked &nbsp; &nbsp;37 &nbsp; &nbsp;1417542 &nbsp; &nbsp;24242728 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1424205 &nbsp; &nbsp;22555229 &nbsp; &nbsp;Locked &nbsp; &nbsp;37 &nbsp; &nbsp;1514628 &nbsp; &nbsp;22159830 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1601472 &nbsp; &nbsp;21412231 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1526975 &nbsp; &nbsp;20063932 &nbsp; &nbsp;Locked &nbsp; &nbsp;36 &nbsp; &nbsp;1488501 &nbsp; &nbsp;1786923.1 Downstream channelsChannel &nbsp; &nbsp;Channel Width (MHz) &nbsp; &nbsp;FFT Type &nbsp; &nbsp;Number of Active Subcarriers &nbsp; &nbsp;Modulation (Active Profile) &nbsp; &nbsp;First Active Subcarrier (Hz)159 &nbsp; &nbsp;94 &nbsp; &nbsp;4K &nbsp; &nbsp;1840 &nbsp; &nbsp;QAM 4096 &nbsp; &nbsp;11083.1 Downstream channelsChannel ID &nbsp; &nbsp;Locked Status &nbsp; &nbsp;RxMER Data (dB) &nbsp; &nbsp;PLC Power (dBmV) &nbsp; &nbsp;Corrected errors (Active Profile) &nbsp; &nbsp;Uncorrectable errors (Active Profile)159 &nbsp; &nbsp;Locked &nbsp; &nbsp;0 &nbsp; &nbsp;-9.5 &nbsp; &nbsp;974889254 &nbsp; &nbsp;1104110&nbsp;

buchosmambo · Answer

.0 Upstream channelsChannel &nbsp; &nbsp;Frequency (Hz) &nbsp; &nbsp;Power (dBmV) &nbsp; &nbsp;Symbol Rate (ksps) &nbsp; &nbsp;Modulation &nbsp; &nbsp;Channel ID0 &nbsp; &nbsp;49600000 &nbsp; &nbsp;56.5 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;91 &nbsp; &nbsp;43100000 &nbsp; &nbsp;56.5 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;102 &nbsp; &nbsp;36600000 &nbsp; &nbsp;56.5 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;113 &nbsp; &nbsp;30100000 &nbsp; &nbsp;56.5 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;124 &nbsp; &nbsp;23600000 &nbsp; &nbsp;56.5 &nbsp; &nbsp;5120 &nbsp; &nbsp;QAM 64 &nbsp; &nbsp;133.0 Upstream channelsChannel &nbsp; &nbsp;Channel Type &nbsp; &nbsp;T1 Timeouts &nbsp; &nbsp;T2 Timeouts &nbsp; &nbsp;T3 Timeouts &nbsp; &nbsp;T4 Timeouts0 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;12 &nbsp; &nbsp;01 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;6 &nbsp; &nbsp;02 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;12 &nbsp; &nbsp;03 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;12 &nbsp; &nbsp;04 &nbsp; &nbsp;ATDMA &nbsp; &nbsp;0 &nbsp; &nbsp;0 &nbsp; &nbsp;13 &nbsp; &nbsp;03.1 Upstream channelsChannel &nbsp; &nbsp;Channel Width (MHz) &nbsp; &nbsp;Power (dBmV) &nbsp; &nbsp;FFT Type &nbsp; &nbsp;Modulation14 &nbsp; &nbsp;10 &nbsp; &nbsp;50.5 &nbsp; &nbsp;2K &nbsp; &nbsp;QAM 2563.1 Upstream channelsChannel &nbsp; &nbsp;Channel Type &nbsp; &nbsp;Number of Active Subcarriers &nbsp; &nbsp;First Active Subcarrier (Hz) &nbsp; &nbsp;T3 Timeouts &nbsp; &nbsp;T4 Timeouts14 &nbsp; &nbsp;OFDMA &nbsp; &nbsp;200 &nbsp; &nbsp;74000000 &nbsp; &nbsp;26 &nbsp; &nbsp;2General ConfigurationNetwork access &nbsp; &nbsp;AllowedMaximum Number of CPEs &nbsp; &nbsp;3Baseline Privacy &nbsp; &nbsp;EnabledDOCSIS Mode &nbsp; &nbsp;3.1Config file &nbsp; &nbsp;sfd;kfoA,.iyewrkldJKDHSUBsgvcPrimary Downstream Service FlowSFID &nbsp; &nbsp;730Max Traffic Rate &nbsp; &nbsp;1200000450 bpsMax Traffic Burst &nbsp; &nbsp;42600bytesMin Traffic Rate &nbsp; &nbsp;0 bpsSFID &nbsp; &nbsp;27680Max Traffic Rate &nbsp; &nbsp;128000 bpsMax Traffic Burst &nbsp; &nbsp;4000bytesMin Traffic Rate &nbsp; &nbsp;0 bpsPrimary Upstream Service FlowSFID &nbsp; &nbsp;729Max Traffic Rate &nbsp; &nbsp;110000274 bpsMax Traffic Burst &nbsp; &nbsp;42600bytesMin Traffic Rate &nbsp; &nbsp;0 bpsMax Concatenated Burst &nbsp; &nbsp;42600bytesScheduling Type &nbsp; &nbsp;Best EffortSFID &nbsp; &nbsp;27679Max Traffic Rate &nbsp; &nbsp;128000 bpsMax Traffic Burst &nbsp; &nbsp;4000bytesMin Traffic Rate &nbsp; &nbsp;0 bpsMax Concatenated Burst &nbsp; &nbsp;1522bytesScheduling Type &nbsp; &nbsp;Best Effort&nbsp;

buchosmambo · Answer

Time &nbsp; &nbsp;Priority &nbsp; &nbsp;Description22-12-2025 08:04:28 &nbsp; &nbsp;notice &nbsp; &nbsp;CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2.;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 08:02:26 &nbsp; &nbsp;notice &nbsp; &nbsp;CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 08:02:12 &nbsp; &nbsp;critical &nbsp; &nbsp;Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 07:59:18 &nbsp; &nbsp;notice &nbsp; &nbsp;CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 07:55:45 &nbsp; &nbsp;critical &nbsp; &nbsp;Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 07:54:24 &nbsp; &nbsp;notice &nbsp; &nbsp;CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2 3.;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 07:38:58 &nbsp; &nbsp;critical &nbsp; &nbsp;16 consecutive T3 timeouts while trying to range on upstream channel 0;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 07:38:58 &nbsp; &nbsp;critical &nbsp; &nbsp;Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 07:38:53 &nbsp; &nbsp;critical &nbsp; &nbsp;Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 07:38:18 &nbsp; &nbsp;critical &nbsp; &nbsp;Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 07:38:18 &nbsp; &nbsp;critical &nbsp; &nbsp;16 consecutive T3 timeouts while trying to range on upstream channel 4;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 07:38:15 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 14; Previous Profile: 12 13; New Profile: 13.;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 07:38:15 &nbsp; &nbsp;warning &nbsp; &nbsp;DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 07:38:15 &nbsp; &nbsp;critical &nbsp; &nbsp;Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 07:38:13 &nbsp; &nbsp;critical &nbsp; &nbsp;Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 07:37:48 &nbsp; &nbsp;notice &nbsp; &nbsp;CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 07:34:38 &nbsp; &nbsp;notice &nbsp; &nbsp;CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2 3.;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 07:32:40 &nbsp; &nbsp;notice &nbsp; &nbsp;CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 07:29:44 &nbsp; &nbsp;notice &nbsp; &nbsp;CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2 3.;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 07:19:06 &nbsp; &nbsp;notice &nbsp; &nbsp;CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 07:17:42 &nbsp; &nbsp;notice &nbsp; &nbsp;CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2 3.;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 07:14:13 &nbsp; &nbsp;notice &nbsp; &nbsp;CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 06:35:00 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 14; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 06:35:00 &nbsp; &nbsp;warning &nbsp; &nbsp;DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 06:32:03 &nbsp; &nbsp;warning &nbsp; &nbsp;DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 06:32:03 &nbsp; &nbsp;notice &nbsp; &nbsp;US profile assignment change. US Chan ID: 14; Previous Profile: 13; New Profile: 11 13.;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 06:28:27 &nbsp; &nbsp;notice &nbsp; &nbsp;CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2 3.;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 06:26:26 &nbsp; &nbsp;notice &nbsp; &nbsp;CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 06:24:09 &nbsp; &nbsp;notice &nbsp; &nbsp;CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2 3.;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 05:44:04 &nbsp; &nbsp;notice &nbsp; &nbsp;CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2.;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;22-12-2025 05:41:56 &nbsp; &nbsp;notice &nbsp; &nbsp;CM-STATUS message sent. Event Type Code: 5; Chan ID: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=22-12-2025 05:41:38 &nbsp; &nbsp;notice &nbsp; &nbsp;CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=9c:24:72:28:90:41;CMTS-MAC=04:62:73:e4:91:d1;CM-QOS=1.1;CM-VER=3.1;

buchosmambo · Answer

&nbsp;

jpeg1 · Answer

Your connection is seriously at fault. Both downstream and upstream levels are way out of spec. You need a technician to sort it.&nbsp;

Adduxi · Answer

I'm surprised the engineer left a connection like this, your lucky you get any connection at all.

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Millions of post RS Errors and tens of T-timeouts 48H after Hub restart - Constant Drop Outs! 1Gb

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