M500 intermittent upload issues

Question

Hi there the last few weeks i noticed random issues with are Internet in my home.

All most everything in my home is by lan cable. Only a few devices are connected by wifi.

The issues we are having is upload will drop to like 0meg when testing with speedtest webpage.

We had this issue a few months ago that the virgin engineers had to come out and do works out where are local box is.

My nextdoor neighbour is having the same issue aswell.

I have taken a screen shot of my specs please can someone take a look and get bk to me.

Cardiffman282 · Answer

Check for local faults on 0800 561 0061&nbsp;

ozan169 · Answer

Hi i have tryed this they keep saying no faults in your area.

legacy1 · Answer

Test your speed by wire&nbsp;For better wifi router with 1Gb ports due to VM saying 30Mb download is fine and nothing about upload then put hub in moem mode.&nbsp;

carl_pearce · Answer

Your post, like others, makes no sense.If you actually looked at the screenshots you'd see they are already in modem mode.

Robert_P · Answer

Hello ozan169
&nbsp;
Sorry to hear of the fluctuating upload speeds, we appreciate you raising this via the forums.
&nbsp;
We can see you have spoken to the team since posting and can see they were able to make the necessary arrangements with you during the call. Let us know how this goes.

Forum Discussion

M500 intermittent upload issues

6 Replies

Related Content

Intermittent internet speed issues

Account Issue

Intermittent Connectivity Issues

Netflix intermittent sound issue

Slow upload speeds & possible service issues