Forum Discussion
- AdduxiVery Insightful Person
Yes, £25 non fault call out fee. However be aware the Hub's use co-ax cable (except the Hub 5X) , so this will need to be routed up to the other room. You may have to think of the best way to do this as co-ax cable is not the easiest to run or hide.
- jbrennandVery Insightful Person
Yes would cost £25.
No DIY possible as you must use VM cables and have the tech rebalance power level.
Best alternative is to leave the Hub where it is an run an ethernet cable from the Hub up to the office (DIY job) and connect a switch and wireless access point. Less good would be to get a good Mesh system or consider powerline adapters
- Paul_DNForum Team
Hi Mdsaund,
Thank you for reaching out to us in our community and welcome, as advised by Adduxi and jbrennand, a relocation is a chargeable 1 off £25 callout charge, this ensures the correct cable are used and any further issues are covered, please let me know if you would like to arrange this.
Regards
Paul.
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