The coax cable installed with our router is very short (<1m) so we are struggling to position the router to get good signal throughout the house. I'd like to replace this with a 3m cable - please could someone from Virgin get in touch to arrange this?
Forum TeamHi medwardz 👋.
Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues that you are facing with hub relocation. So that we can assist we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
Could you also help me with the same problem please?
