Forum Discussion

postie75's avatar
postie75
Joining in
20 days ago

longer cable

What is the best way to get a longer cable to my hub? as planing to move hub and current cable isnt long enough

2 Replies

  • jbrennand's avatar
    jbrennand
    Very Insightful Person
    20 days ago

    How long do you need?

    VM will supply you with a 3 or 5m co-ax cable f.o.c.

    If you need longer then you need to book a tech visit to relocate the Hub and change/rebalance the power levels.   There is a £25 charge for thiss - just call it in to request it be done

     

  • Akua_A's avatar
    Akua_A
    Icon for Forum Team rankForum Team
    18 days ago

    Hi postie75, 

    Welcome back to our forums and thank your first post. We will be happy to look into this for you to see if it needs a longer cable or a technician appointment. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

    Thanks,