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SamirM246's avatar
SamirM246
Tuning in
5 months ago

iPhone name on VM Connect

There’s a device on my VM Connect that must’ve been connected some time ago. The device name is iPhone-4 and no one I know that has visited my house been had an iPhone 4. Could it just be a glitch? 

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  • RetiredATCO's avatar
    RetiredATCO
    Up to speed
    5 months ago

    I had my service installed today and Rachel, the technician, used her iPhone to check the connection so it appeared on my list.

    However, the Connect app stayed on my phone for less than 10 minutes as it wanted to recombine the SSIDs, turned optimisation back on and enabled the guest network all by itself.

    Just too much interference for my liking.

  • Client62's avatar
    Client62
    Alessandro Volta
    5 months ago

    Was the iPhone-4 device Paused causing it to remain on the list ?

    • Steven_L's avatar
      Steven_L
      Icon for Forum Team rankForum Team
      5 months ago

      Hello SamirM246,

      Welcome back to the community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your VM connect app. Have you been able to remove the device from your list since you last posted? if not, could it be the reason that Client62 advised of?

      Kind Regards,

      Steven_L