Forum Discussion

CrosbySWA's avatar
CrosbySWA
Joining in
1 month ago

Internet keeps dropping out

Periodically out internet drops out. Devices have full wifi but internet is not connected.

Also the wifi signal does not extend as far as it did and we have a black spot in an upstairs bedroom we use for a Peloton that needs internet.

Every few days, I am required to log into Netflix, Disney and youtube at home which is a pain.

1 Reply

  • Hi CrosbySWA 👋 Welcome to the community forum! Thanks for joining and making your first post. 

    Sorry to hear you are having some connection issues. Having had a quick look, it appears there are some issues at the local cabinet which may be affecting you. 
    I will send you a PM to confirm a few details and get an engineers appointment booked in for you. Please keep an eye on your Inbox 📩 in the top right corner of the page. 

    We can return to this public thread with another update when possible. Thanks for your patience in the meantime! 🌞