anthonymc11
5 months agoJoining in
Internet keeps dropping out
For months my internet connection keeps dropping, the wifi signal is strong but the underlying connection keeps dropping. This is particularly obvious during teams calls where the wifi is connected but the calls drops.
Here is my router status for analysis, thanks for any help.
FYI I used to have TV and internet, I now only have internet but any SNR have not been rebalanced.
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 235000000 | 8 | 38 | 256 qam | 13 |
2 | 243000000 | 7.8 | 38 | 256 qam | 14 |
3 | 251000000 | 7.5 | 40 | 256 qam | 15 |
4 | 259000000 | 7.8 | 38 | 256 qam | 16 |
5 | 267000000 | 7.8 | 38 | 256 qam | 17 |
6 | 275000000 | 7.5 | 40 | 256 qam | 18 |
7 | 283000000 | 7.4 | 38 | 256 qam | 19 |
8 | 291000000 | 7.5 | 38 | 256 qam | 20 |
9 | 299000000 | 8 | 38 | 256 qam | 21 |
10 | 307000000 | 8.9 | 38 | 256 qam | 22 |
11 | 315000000 | 9.3 | 40 | 256 qam | 23 |
12 | 323000000 | 9.3 | 38 | 256 qam | 24 |
13 | 331000000 | 9.3 | 40 | 256 qam | 25 |
14 | 339000000 | 9.5 | 40 | 256 qam | 26 |
15 | 347000000 | 9.8 | 40 | 256 qam | 27 |
16 | 355000000 | 9.8 | 40 | 256 qam | 28 |
17 | 363000000 | 9.5 | 40 | 256 qam | 29 |
18 | 371000000 | 9.5 | 40 | 256 qam | 30 |
19 | 379000000 | 9.8 | 40 | 256 qam | 31 |
20 | 387000000 | 9.9 | 40 | 256 qam | 32 |
21 | 395000000 | 10 | 40 | 256 qam | 33 |
22 | 403000000 | 10 | 40 | 256 qam | 34 |
23 | 411000000 | 9.6 | 38 | 256 qam | 35 |
24 | 419000000 | 9.1 | 40 | 256 qam | 36 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 38.6 | 48 | 0 |
2 | Locked | 38.9 | 60 | 0 |
3 | Locked | 40.3 | 57 | 0 |
4 | Locked | 38.9 | 64 | 0 |
5 | Locked | 38.9 | 73 | 0 |
6 | Locked | 40.3 | 59 | 0 |
7 | Locked | 38.9 | 71 | 0 |
8 | Locked | 38.9 | 91 | 0 |
9 | Locked | 38.9 | 83 | 0 |
10 | Locked | 38.6 | 44 | 0 |
11 | Locked | 40.3 | 43 | 0 |
12 | Locked | 38.9 | 40 | 0 |
13 | Locked | 40.3 | 40 | 0 |
14 | Locked | 40.3 | 41 | 0 |
15 | Locked | 40.3 | 51 | 0 |
16 | Locked | 40.3 | 61 | 0 |
17 | Locked | 40.3 | 47 | 0 |
18 | Locked | 40.3 | 31 | 0 |
19 | Locked | 40.3 | 37 | 0 |
20 | Locked | 40.3 | 48 | 0 |
21 | Locked | 40.9 | 44 | 0 |
22 | Locked | 40.3 | 46 | 0 |
23 | Locked | 38.9 | 50 | 0 |
24 | Locked | 40.3 | 47 | 1 |
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 49600000 | 42.5 | 5120 | 64 qam | 1 |
2 | 30100092 | 42.8 | 5120 | 64 qam | 4 |
3 | 43100000 | 42.5 | 5120 | 64 qam | 2 |
4 | 23600000 | 42.8 | 5120 | 64 qam | 5 |
5 | 36600084 | 42.8 | 5120 | 64 qam | 3 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 37 | 0 |
2 | ATDMA | 0 | 0 | 30 | 0 |
3 | ATDMA | 0 | 0 | 14 | 0 |
4 | ATDMA | 0 | 0 | 18 | 0 |
5 | ATDMA | 0 | 0 | 27 | 0 |