Forum Discussion

media8910's avatar
media8910
Joining in
3 days ago

Internet keeps dropping but only on certain websites

Hi, Our WiFi keeps dropping at various times throughout the day, but it is only certain websites that wont load for a while? Specifically the Ballys Casino websites such as Jackpotjoy.com, VirginGames, Doublebubblebingo.com etc (Other gambling sites still work when its down, its just a certain few websites) 

Ive checked the settings in my account and everything seems fine. As I said, when those certain websites go off, literally everything else, including other gambling websites will load up perfectly.

Its also not the websites themselves having problems, as they will load up fine on my phone using 5G.

Any suggestions would be much appreciated. Thanks

3 Replies

  • Client62's avatar
    Client62
    Alessandro Volta
    3 days ago

    Disable "Parental Controls" in the VM online account

  • media8910's avatar
    media8910
    Joining in
    3 days ago

    Parental Controls is already disabled. Its not like the websites won't load at all. I could go on now and they'd work. They just go off sporadically throughout the day for a while. But when they drop, other websites, both gambling and normal still work. Its so odd!