Internet dropping and pods disconnecting
Over the past 10 days my internet keeps dropping out for short periods every day and my 3 WiFi Pods disconnect and show not connected on the Connect App. Sometimes the show unknown.
Forum Discussion
2 Replies
Do as Adduxi suggests - but just add - can you test whether anethernet cable connected device drops off at the same time - or is it just wifi connected ones ?
Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page.
Post the power levels, Pre and PostRS errors and network log from the Hub.
What are the lights on the Hub doing when the circuit drops?
Setup a BQM to monitor and record your circuit http://www.thinkbroadband.com/ping
Once done we can comment.
