Mightymj1
5 months agoOn our wavelength
Internet Down
My internet had been down for a day now; apparently Virgin know about the issue and are investigating.
Will I receive a refund for the outage automatically of do I have to complain?
If it is an area fault you will get automatic compensation if it exceeds 48 hours of continuous loss of service.
https://www.virginmedia.com/help/billing-and-payments/automatic-compensation