We are having none stop issues with the WiFi as we are constantly getting intermittent wi fi signal in your area , come back in 24 hours
this has gone on for days without a fix ? Tried the reboot as was told to do this whilst on line
this didn’t work , has anyone else had this ?
Just to be clear, the outside feed to your Hub from VM is the broadband. WiFi is the part inside your house.
Do you mean that the broadband is not getting to you, or that the WiFi has failed? The simple test is whether an ethernet connection still works.
Forum TeamHello johnb19,
Welcome to the Community, and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re experiencing with your connection over the last week.
I've looked into your issues and can see that there is a problem with your upstream power levels, and we'll need to send out an engineer to resolve the issues for you. I can arrange the appointment from here; however, I would need to confirm a few details via a private message, which I will drop over in a moment. Please look out for the private message, and we can get started.
Kind Regards,
Steven_L
