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Odin5's avatar
Odin5
Dialled in
19 days ago

Intermittent signal

I live in the RG21 area and I have been getting a few broadband problems over the past three days or so. On checking my connection through the my Virgin media site it said that there are intermittent signal problems in the area.

I went through all the usual checks eg. Unplug and reboot the hub, check connections etc. to make sure there was not a problem was in my home. 

On checking again it again said there was intermittent signal problem in the area. So is the problem with Virgin in the area as all my home checks were fine and will Virgin engineers solve the area problem?

This is what it showed me on the check result

 

  • Hi Odin5 

    Welcome back to the Community Forums. 

    Sorry to hear you're having issues with your services at this time. 

    Checking the systems on our side, we can't see any outage in the area today. Are you still experiencing service issues? Is the Service Status page still showing a signal issue?