Forum Discussion

Mario07's avatar
Mario07
Tuning in
4 days ago

Intermittent Signal in your area

I’ve noticed in the past week or so that my internet speed has been dropping randomly. I’m meant to be getting 350 download and was up until this last week where now it can drop as low as 100. It seems to fluctuate randomly. When I run a check on the VM app I get the intermittent signal on my area message. 

Rebooting the hub multiple times doesn’t seem to change anything.

any advice or help emojis be greatly appreciated

2 Replies

  • japitts's avatar
    japitts
    Very Insightful Person

    Are you testing your speeds over hard-wired Ethernet cable, or wireless?

    A VM area issue would affect your incoming broadband feed, and thus both wired & wireless would be affected. If your issue is purely on wireless, then an in-home RF issue is more likely.

  • Hello Mario07,

    Welcome to the Community, and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re experiencing with your broadband connection. 

    Are you able to answer the question asked by japitts? This will help us to determine any issues.

    Kind Regards,

    Steven_L