Intermittent Broadband Freeze and Drop Out Issues

Question

More Router StatsRefresh dataCable Modem StatusItem Status Comments Acquired Downstream Channel (Hz)234750000LockedRanged Upstream Channel (Hz)49600000LockedProvisioning StateOnline&nbsp;Refresh dataGeneral ConfigurationNetwork accessAllowedMaximum Number of CPEs1Baseline PrivacyEnabledDOCSIS ModeDocsis30Config filecmreg-vmdg505-bbt057+voc-b.cmPrimary Downstream Service FlowSFID48934Max Traffic Rate143750047Max Traffic Burst42600Min Traffic Rate0Primary Upstream Service FlowSFID48933Max Traffic Rate22000047Max Traffic Burst42600Min Traffic Rate0Max Concatenated Burst42600Scheduling TypeBestEffort

Client62 · Answer

Could you share the contents of the Upstream &amp; Downstream tabs to show the signal levels and error counts.

Cardiffman282 · Answer

There are about 5 related posts. See&nbsp;https://community.virginmedia.com/t5/Networking-and-WiFi/Intermittent-Broadband-Freeze-and-Drop-Out-Issues-Continue/td-p/5584575

Forum Discussion

Intermittent Broadband Freeze and Drop Out Issues

General Configuration

Primary Downstream Service Flow

Primary Upstream Service Flow

2 Replies

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Acquired Downstream Channel (Hz)	234750000	Locked
Ranged Upstream Channel (Hz)	49600000	Locked
Provisioning State	Online

Network access	Allowed
Maximum Number of CPEs	1
Baseline Privacy	Enabled
DOCSIS Mode	Docsis30
Config file	cmreg-vmdg505-bbt057+voc-b.cm

SFID	48934
Max Traffic Rate	143750047
Max Traffic Burst	42600
Min Traffic Rate	0

SFID	48933
Max Traffic Rate	22000047
Max Traffic Burst	42600
Min Traffic Rate	0
Max Concatenated Burst	42600
Scheduling Type	BestEffort