LeeWilliams1
9 months agoJoining in
Installation complaint, left without broadband.
Disgusting service from virgin. We appointments cancelled no communication why or when the issue would be resolved. Called up after not hearing anything and was told the installation team would be in touch in 48 hours. Still haven't heard a thing 72 hours after that. My current provider sky went off this week so left without Internet. This has caused distress to my young child who has autism. Hard to complain. Why offer the service when it isn't set up yet?