Forum Discussion

Bandit7080's avatar
Bandit7080
Tuning in
2 years ago

I need a wifi pod

Same story as a lot of people…

I am a volt customer on 500Gb broadband and have dead spots in my home.. in some rooms I can barely even connect to the router let alone maintain a decent speed…

my ring video doorbell at the front door often can’t do its job as it loses connection to the hub

i think I have a clear case here for needing pods, but as every other person seems to have found, ordering one seems impossible.

therefore adding this post here in the dim hope that a mod will pick it up and get in touch about getting a pod to me…

here’s hoping 

 

 

7 Replies

  • jbrennand's avatar
    jbrennand
    Very Insightful Person

    Try this whilst waiting...

    VM Wifi is now “guaranteed” to 30 Mbps/room it’s now called… Wifi Max
    See if anything in here helps….

    https://www.virginmedia.com/wifi-max

    You call 0800 064 3850 to order the first one after scanning for blackspots using the connect App.- or just wait here for a VM person to respond in a day or two and they will sort the first one for you. If you do call dont get fobbed off by the offshore CS agents' saying you aren’t eligible - if you are - it is clearly stated on the webpage.

  • Same! You can add me to that list of lots of people.

    It’s made out to be so simple using the VM Connect app, why isn’t it? My bedroom is a bit of a dead spot - lowest I’ve had is 3mbps and often disappears altogether and my phone will connect to 4G.

    • Alex_RM's avatar
      Alex_RM
      Icon for Forum Team rankForum Team

      Hi CraigyJ,

      Thanks for posting and welcome to our community 😊

      Sorry to hear you're having some connectivity issues, so I can get a few more details from you I've popped you over a private message.

      Alex_Rm

      • Bandit7080's avatar
        Bandit7080
        Tuning in

        Erm, how about me? I opened the post - can you reply to me please??