Forum Discussion

Bandit7080's avatar
Bandit7080
Tuning in
2 years ago

I need a wifi pod

Same story as a lot of people…

I am a volt customer on 500Gb broadband and have dead spots in my home.. in some rooms I can barely even connect to the router let alone maintain a decent speed…

my ring video doorbell at the front door often can’t do its job as it loses connection to the hub

i think I have a clear case here for needing pods, but as every other person seems to have found, ordering one seems impossible.

therefore adding this post here in the dim hope that a mod will pick it up and get in touch about getting a pod to me…

here’s hoping 

 

 

30mb guarantee joke
booster
broadband dead spot
pod

7 Replies

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  • jbrennand's avatar
    jbrennand
    Very Insightful Person
    2 years ago

    Try this whilst waiting...

    VM Wifi is now “guaranteed” to 30 Mbps/room it’s now called… Wifi Max
    See if anything in here helps….

    https://www.virginmedia.com/wifi-max

    You call 0800 064 3850 to order the first one after scanning for blackspots using the connect App.- or just wait here for a VM person to respond in a day or two and they will sort the first one for you. If you do call dont get fobbed off by the offshore CS agents' saying you aren’t eligible - if you are - it is clearly stated on the webpage.

  • CraigyJ's avatar
    CraigyJ
    Joining in
    2 years ago

    Same! You can add me to that list of lots of people.

    It’s made out to be so simple using the VM Connect app, why isn’t it? My bedroom is a bit of a dead spot - lowest I’ve had is 3mbps and often disappears altogether and my phone will connect to 4G.

    • Alex_RM's avatar
      Alex_RM
      Icon for Forum Team rankForum Team
      2 years ago

      Hi CraigyJ,

      Thanks for posting and welcome to our community 😊

      Sorry to hear you're having some connectivity issues, so I can get a few more details from you I've popped you over a private message.

      Alex_Rm

      • Bandit7080's avatar
        Bandit7080
        Tuning in
        2 years ago

        Erm, how about me? I opened the post - can you reply to me please??