Forum Discussion

astalty's avatar
astalty
Joining in
7 months ago

I cant access the website, but when i use vpn or moblie data, it works

Im getting fed up with the customer service not having a clue about my issue, let me explain, im trying to access:

https://realtime.vision.pizza/

My friend whose on virgin media can get the "realtime" message, i can on mobile data, and also a vpn. I have no child locks nor any virus safety so why on earth is virgin media still blocking this website, i never asked for it to be blocked. Its strange because just last week, it was working fine.

 

    • astalty's avatar
      astalty
      Joining in
      7 months ago

      Only issue is that this site tests your connection to a program that “vision” has, if i change dns server, will this be for the programs in my pc as well as google?

  • Client62's avatar
    Client62
    Alessandro Volta
    7 months ago

    https://realtime.vision.pizza/ works for us.
    We are near Colchester, in recent VM routing faults proximity to a failed VM router was the cause.

    if you perform a tracert to the site does it work or fail at a VM router node after which there are no responses ?

    • astalty's avatar
      astalty
      Joining in
      7 months ago

      I live near Nottingham, this was never an issue for me, they gave me a new hub a few days ago and still an issue, maybe there’s works in my area ? It’s just so weird that once it was working and now it isn’t, and sorry what do you mean by tracert? I get a page that says the site took too long to respond although it works on my phone’s mobile data and my pc’s vpn

    • astalty's avatar
      astalty
      Joining in
      7 months ago

      Here is what i got from the tracert test, i dont understand what this means

  • Client62's avatar
    Client62
    Alessandro Volta
    7 months ago

    If the current DNS server returns the IP of 195.201.12.51 a change of DNS will make no difference.


  • Client62's avatar
    Client62
    Alessandro Volta
    7 months ago

    The tracert  ( trace route ) indicates the traffic in your area is getting stuck at a VM host known as :
    nott-core-2b-ae41-650.network.virginmedia.net [80.1.82.225]

    Until VM resolve that issue, your connectivity problems may persist.
    It will be interesting see if others in the same locality report similar problems.

    https://whatismyipaddress.com/ip/80.1.82.225 suggests Nottingham as the locality.

     

  • lemonzest's avatar
    lemonzest
    Joining in
    7 months ago

    Seems to be an issue with german sites/data centres? I geoip'd the above 195.x.x.x and it also resolves to a german data centre, as do mine and also having issues from nottingham

    • Megan_L's avatar
      Megan_L
      Forum Team
      7 months ago

      Hi Lemonzest, 

      Thanks for posting on our Community Forums, sorry you're also having this issue whilst trying to access sites such as this. 

      Can you also access these sites whilst using a VPN or mobile data?

      If so, then as these will have a different IP address, it would mean your IP address is likely blacklisted.
      As it's most likely the site that has blacklisted the IP address, you would need to contact the site in question themselves directly. They can then advise further and/or correct the error.

      Thanks,

      Meg