pauleyf1
8 months agoTuning in
Hub Not Found - Resetting theHub not working
Can someone from virgin help me please - urgent
For the past 4 days we have a problem with our Hub as follows
- No 5G Signal being emitted from Hub only 2G
- Hub will not reset
- Broadband speed low
- Keep getting a message "looks like there there was a problem when we tried to rest the hub" 😞
- Virgin Media App will not load - says cannot find hub
We have been most patient and are now frustrated, if you try and contact support via phone its a nightmare
Thought i would ask on here, as support from here previously has been good
Help Please
Thanks Paul