Hub 5x constant flashing green light
It's been doing this for 18 hours, the Internet is working fine, should I switch off the hub then back on again
I'm a bit reluctant because last time it wouldn't reboot, had to call an engineer out to replace it
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11 Replies
Exactly the same here. Virgin Media hub 5x green flashing light for hours but internet still connected. Also reluctant to reboot in case I lose Internet connection.
I had this same thing occur on my router, after a bit of research and checking software versions, it was an update . Around 2:50am after I left a call of duty game, it updated / disconnected and restarted
Can you check the network log and confirm it was a firmware update? If so, can you post your firmware version? Thanks
The network log doesn't show anything other than logging into the router and IPV6 address not available. Even me restarting the router didnt generate anything in the log to say it was done. Version is 7.8.3-2410.5 and router had green glowing light indicating the firmware update. Other users in the discussion I started are also having the same issue
Still flashing green, shall I switch it off? Thing is we've got a lot of things connected to the Internet, lights, Alexa, Sky Glass, VM Flex etc., will give it a few more hours
Did Hub 5x issues begin following an update in recent days
to Software version : 7.8.3-2410.5 ?Yeah, i've got the same issue and started a thread about it, no reply from VM yet but speaking with phone support and got the standard restart router ec
My hub info is showing Software version: 2.40.13-2210.4
Not rebooted yet.
Switched the 5x off & back on again after 5 seconds, white light on the hub, Internet fine
