Hub 5 Wifi Connectivity issues - streaming services
Hello,
I thought I'd post here before attempting to report anything formally to Virgin Media. I recently upgraded from M350 to 1Gb package. I had no issues whatsoever with the M350 - rock solid etc. However, since switching to 1 GB and the new Hub5 modem I have seen issues with the streaming service. Again, no issues with the streaming before - but since switching it will stop working - say unknown error. When I check the settings, the Wi-Fi is disconnected - I can make it reconnect. But then it will disconnect, and I have to repeat the process. This happens several times during an attempt to stream something (using Now TV) - The service and Hub was installed upgraded on Monday 28th - up to this evening experienced several disconnections on Wi-Fi.
The Wi-Fi box is like 8 feet away from the Hub5 - no walls - all line of site and as I said never used to happen before. I'd read back previously about Hub5 issues. I did some simple speed tests at various parts of the flat and all where 800 - 900 Mbps so the signal seems to be fine.
Kind regards