Covad1983
2 years agoTuning in
Hub 5 Keeps Randomly Dropping
Virgin Media upgraded my wifi router to the Hub 5 but now I lost connection roughly every hour for roughly 2mins. It’s incredibly annoying.
I have Amazon Eero mesh wifi set-up (which was working fine on Hub 4) but I don’t think that the problem as other hardware connected to the Hub also loses connection. The Hub 5 has wifi disabled so it’s effectively in modem mode (but not actually in modem mode as that messed things up for some reason).
Virgin support on the phone have been dismissive and unhelpful, requesting me to hard reset the router and wait 24 hours but I’ve done this and it’s still a problem.
Anyone any other suggestions on how to diagnose the problem rather than just resetting the router.
I’m really fed-up.