Hub 5 invisible to Virgin Connect

Question

Unable to connect to the hub using 192.168.0.1. Have tried going going in to Incognito mode, results is as before.

Keep getting this screen:

Done the usual switch off, turn back on again - no joy.

Every thing does appear to be working. Any ideas to resolve this annoying matter will be appreciated.

jbrennand · Answer

Is the Hub in modem mode by any chance?&nbsp; If so use&nbsp; http://192.168.100.1/If not, rather than using wifi, try it on a computer/laptop connected to the Hub directly on an ethernet cable

Client62 · Answer

If in Router mode ( Wi-Fi is enabled ) using a browser the our hub is at : http://192.168.0.1/

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Hub 5 invisible to Virgin Connect

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