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quinlan3's avatar
quinlan3
Joining in
2 years ago

Hub 5 and pods

Just got Hub 5 delivered as upgraded to 1gb but the 3 pods we had before don't seem to connect. Tried connecting then to router with cable but that also hasn't worked. Is there any easy fixes?

1 Reply

  • Client62's avatar
    Client62
    Alessandro Volta

    Call the activation number 0800 953 9500. Request the VM Pods are paired to the replacement Hub. For the call have to hand your VM a/c number, the full details from the Hub’s sticker and ALL the VM Pods.