Forum Discussion

jwilson96's avatar
jwilson96
Just joined
7 days ago

Hub 4 Wifi password not working

Today i recieved a new hub 4 and the wifi password on the bottom has said it is incorrect on 2 different devices. i tried to go on 192.168.0.1 and it said my settings password is also incorrect ??

2 Replies

  • Be careful in differentiating between letter O, zero and 8.

    Take a phone picture, zoom in and examine carefully.

  • Hi jwilson96, 

    Thanks for your post and welcome to our community.

    We're sorry to hear you're having some issues with the Hubs password.

    Have you done a reset of the hub?

    If not, please do this and let us know if this resolves the issue. 

    Please pop back to us when you can.