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Jellybelly69's avatar
Jellybelly69
Tuning in
2 years ago
Solved

HUB 4 VPN Issues

Had Hub 3 changed Upgraded to Hub 4 Oct 23 , unable to connect to VPN either wireless or cabled for work, ISP address on 3 is was exactly the same as 4, works message says failed IP.address locked? Not a clue they cannot fix it how do I keep WFH when needed 

  • Change hub to modem mode 

    also change DNS to 1.1.1.1, 8.8.8.8 or what ever you like should that be the problem

  • legacy1's avatar
    legacy1
    Alessandro Volta

    Change hub to modem mode 

    also change DNS to 1.1.1.1, 8.8.8.8 or what ever you like should that be the problem

    • Jellybelly69's avatar
      Jellybelly69
      Tuning in

      I will try this though I'm not technically savy one bit and come back thanks 

  • Hey Jellybelly69,

    Welcome back to the community and thanks for taking the time to post.
    I’m sorry to hear of the issues that you’re having with your hub 4 and VPN, are you still having the issues at the moment or has the help offered by legacy1 been able to resolve your connection issues?

    Kind Regards,

    Steven_L

    • Jellybelly69's avatar
      Jellybelly69
      Tuning in

      Hello only just seen responses I will try and then come back to you 

      • Jellybelly69's avatar
        Jellybelly69
        Tuning in

        Can access now but only via Ethernet cable and not via WiFi ie cable less any reason why? My it states its a provider issue