Forum Discussion

OliverIngham's avatar
OliverIngham
Joining in
12 months ago

How to utilise two VM wall sockets

I have recently moved into a new property and there are 2 virgin media wall sockets (which are both live i.e. the router works in both of them). One socket in the front room and one in the loft.

When the router is plugged into the front room I do not get signal in the left and when I plug the router in the loft I dont get signal in the front room.

The previous owner has clearly had the same issue and has had this second wall socket installed. 

How do I utilise both sockets to ensure I get full Wifi coverage of my home?

Thank you in advance.

coverage
signal
wall sockets
WIFI
  • jbrennand's avatar
    jbrennand
    Very Insightful Person
    12 months ago
    OliverIngham wrote:

    How do I utilise both sockets to ensure I get full Wifi coverage of my home?

    Thank you in advance.

    You can't.  The other connection is for a VM TV box.

    For improved wifi - see this...

    To address the wifi issues, VM now supply “wifi Pods” (no longer doing cheap and cheerless and poor value “boosters”). However, their Pods are only free to customers on the 1GB, Volt (or old Ultimate Oomph) packages - is that you? If so they are worth trying - they should work for you. VM Wifi is now “guaranteed” to 30 Mbps/room it’s now called… Wifi Max
    See if anything in here helps….

    https://www.virginmedia.com/wifi-max

    You call 0800 064 3850 to order the first one after scanning for blackspots using the connect App.- or just wait here for a VM person to respond in a day or two and they will sort the first one for you. If you do call dont get fobbed off by the offshore CS agents' saying you aren’t eligible - if you are - it is clearly stated on the webpage.

    If not free to you… you will be charged £8/month for up to 3 pods (note - BT charge £10/mo for their whole home wifi solution). It’s a simple solution and should work for you. However, you would soon pay off that cost by buying your own wireless solution that will be yours to own and use forever, although the VM Pods should be a simpler option.

    If you do want to invest in better equipment, you would need to get either a… (1) Mesh System, (2) Wireless router, (3) Wireless access point(s), (4) a pair of good quality Wifi Powerline Adaptors, or a combination of (2&3).

    £40-100 (that’s ~4->12 months of Max Pod rental) should sort it for most customers with an average property and usage. Spend more for additional advanced“features” - if required.

  • nodrogd's avatar
    nodrogd
    Very Insightful Person
    12 months ago
    OliverIngham wrote:

    How do I utilise both sockets to ensure I get full Wifi coverage of my home?

     

    Coaxial outlets are on Virgin's network, not the house network. A second modem would require a second account, as you are only allowed one modem per account. It depends is you want to pay twice as much for your Broadband.

    The options are:

    1) WiFi extenders.

    2) use your own router, with the VM hub in modem mode Third party WiFi routers are expensive, but generally perform better than those provided by an ISP.

    It is more than likely the previous occupant either used the loft for the modem & a TV box in the front room.