Forum Discussion

Mr_Happy's avatar
Mr_Happy
On our wavelength
18 days ago

How to get free upgrade to Superhub 4

I have a Superhub 3 with code TG2492LG-VM and Virgin are saying I can get a free upgrade to a Superhub 4.  How does one do this?  Do I have to contact them on the phone or is there somewhere on the VM site I arrange this?

6 Replies

    • Tom_W1's avatar
      Tom_W1
      Icon for Forum Team rankForum Team

      Hi Mr_Happy thanks for posting here in the Community, we hope you're well.

      It does depend on if the offer is still available at the time of replying, but let us send you a PM so we can look into this for you either way.

      Expect a PM to arrive shortly and respond directly when you can!

      Many thanks

  • Kris60's avatar
    Kris60
    On our wavelength

    I had the same promise to upgrade

     to a Hub 4 and they sent me a Hub 3