Forum Discussion

steven45's avatar
steven45
Tuning in
7 months ago

how to get a hub 5

Hi can anyone let me know if i can get my hub 4 upgraded to a hub 5 please for free. I have just upgraded from volt 500 to 1 gig fibre today. I would like the latest hub because of wifi 6 etc. Thanks for any help.

  • jbrennand's avatar
    jbrennand
    Very Insightful Person

    Have you considered getting your own better quality wifi6 router and using the Hub in modem mode?

    Better solution long term.

  • Yeah but cant afford at the moment to be honest. Would rather have the hub 5 for free seen as I have upgraded to 1 gig. Thanks.

    • legacy1's avatar
      legacy1
      Alessandro Volta

      steven45 wrote:

      Yeah but cant afford at the moment to be honest. Would rather have the hub 5 for free seen as I have upgraded to 1 gig. Thanks.


      How much does 1Gb set you back each month then a one off payment for a better router?

    • jbrennand's avatar
      jbrennand
      Very Insightful Person

      VM were only giving Hub5's to "new" 1GB customers (to manage stocks).  As you got a fully working Hub4 then there is little chance of a free upgrade until that policy ends.

      If your current Hub were to become faulty you may be able to sweet-talk a friendly Tech into replacing it - but no guarantees.

      • legacy1's avatar
        legacy1
        Alessandro Volta

        jbrennand wrote:

        If you current Hub were to become faulty you may be able to sweet-talk a friendly Tech into replacing it - but no guarantees.


        Of natural causes😬

  • Client62's avatar
    Client62
    Alessandro Volta

    Wi-Fi 6 .... could that be so you can post a faster speed test on your iPhone ....