Forum Discussion

Gamer82's avatar
Gamer82
On our wavelength
4 months ago

how to get a complaint dealt with and connection fixed without the need to get ofccom involved

So i have been with virign on this package 15 months now and its due to end i the new year ,  i have had zero issues that whole time. then as of two days ago my internet has become unsuable, theres ...
complaint
Help
support
Ilyas_Y's avatar
Ilyas_Y
Forum Team
4 months ago

Thanks for speaking with us today Gamer82 on the Virgin Media forums. 👋🏽

I'm glad I have been able to assist with the complaint!

 Although we hate to see you leave, I understand it may be time for you to explore other providers.
Our doors are always open should you need us, do reach out to us for any other queries you may have, and we'll support you.

Kind regards,
ilyas.