remlap1440
11 months agoTuning in
Hide SSID
Hi, I can see from some other posts that help is out there, however I contacted Virgin to try and get help and depending who I was passed to, depended on the answer I was getting. So hopefully I can get the help here.
I have a HUB 3 and I am wanting to hide my SSID. Not disable my wifi signal just hide it.
When I log into the router the option is there but is grayed out so I cannot select it. To me, it looks like the router needs an update to enable this feature.
To be clear and skip a few steps, I have watched the videos and followed the instructions that have been posted before, but I still cannot select the option. Can anyone help? Screenshot of what I am faced with.