Hello, I recently to join fibre but my Hub5 package was missing the power supply.

Call the Pre-installation and delivery team on 0800 052 1734 and see if they can help

Hi Jaydenhim 👋 Welcome to the community forum! Thanks for posting. 

Sorry to hear about the missing power supply after joining our services! We would need to arrange getting one of these sent out to you via PM - after confirming a few bits of account information. 

I will do this for you now - you can find the PM in the top right corner of the page in your Inbox. 📩 We can then return to this public thread with another update when possible. Thank you for your patience in the meantime!

Wishing you all the best. 🌞