Guest WiFi enabled but not allowing connections.
I am a new Virgin Media customer and have recently had full fibre broadband installed. I have been given a hub5 box. Broadband speed and reliability for streaming and gaming are as expected.
Using the Virgin Connect app, I have enabled guest WiFi. This is so that I can provide this WiFi code to visitors, friends etc if they wish to join my WiFi.
None of my devices will connect to the guest WiFi. I can see that the guest WiFi is being broadcast because it is listed as an available WiFi to connect to (on any of my devices) yet the hub rejects every attempt to connect to it via guest WiFi. I have checked and WiFi password has been typed correctly.
Has anyone else encountered this - what is the solution?
I have tried a reboot of the hub, tried changing the WiFi password, tried the obvious things.
It looks like the ‘guest WiFi’ concept just does not work as intended and described.