Forum Discussion

Sid-Wiz's avatar
Sid-Wiz
On our wavelength
7 months ago

Getting really bad bursts and it's affecting me badly

I need a engineer bro

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Hi Sid-Wiz 

    Have you used the /check-services/   function? You can also a run a test on your equipment from there. 

    If nothing is showing  you could also try the automated Service Status number  0800 561 0061.  This often gives details of more local issues down to postcode level.

     

    You need to repost the BQM pictures with the IP address redacted or they won't be approved by the forum.

    You could also a live BQM - On Think Broadband go to your  BQM and under the options you will see

    Today | Previous Days | Edit | Delete | Share

    Click on the Share option and on the screen that opens click on Share 

    On the next screen click on Share Live Graph

    Copy the text in the Direct Link box (beware there may be more text than you can see so make sure yuo highlight it all)

    On here when creating your post click the Link icon (2 links chain to the left of the camera icon)

     In the URL box paste the link you copied and then click OK.

  • Client62's avatar
    Client62
    Alessandro Volta

    Where does the BQM tell us the events on the graph are between the VM Hub and the VM Street Cabinet ?