Glenn19635770
25 days agoTuning in
Frustration
I have just had yet another 20 minute call promoting something else which is going to cost me more money. I don’t ring vm because I never get a British voice. I just can’t understand some of the callers. The latest one mentioned I was a loyal customer , of over 20 years, and to cut a long story short offered me an upgrade on my 7 year old router and a wifi booster. I have a room in the house which is a dead spot. On top of this I was offered Netflix and a sim. I tried honestly I tried to say I didn’t want Netflix or a sim I just want the upgrade and a booster at no extra cost. They just don’t listen. Please , please someone advise me how to talk to somebody from the British Isles !!