Forum Discussion

zamazingo's avatar
zamazingo
Joining in
4 days ago

Frequent disconnects are back - Help!

Hi everyone, I've had this issue and was "solved" like 10 days ago, which seems to be back. and I cannot figure this out. Any help is appriciated.

  • Using HUB5 (router mode)
  • Initially problems started 2-3 weeks ago
  • I've no changed anything that could cause these on my side (no settings, HUB cable connection etc, it didn't even move basically)
  • All devices are being affected (both cable and wireless connections or 2.5ghz or other sockets doens't matter)
  • Last time this happened / 10 days ago, suggested "power off hub for 5 mins" had worked, but its back once again.

As understanable, I cannot just power off HUB and keep having these issues. Not sure if its cable / socket or hub issue whatever but this is getting annoying. Please find the all information below both with the old thread and the screenshots of the new issues. Thank you all.

https://community.virginmedia.com/discussions/Wireless/frequent-disconnects-throughout-the-day-for-last-few-days/5628414

 

 

  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    2 days ago

    Hello zamazingo,

    Welcome back to the Community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your connection at the moment. How have things been running since you last posted? Have you seen any improvement or do you still need further assistance?

    Kind Regards,

    Steven_L

  • legacy1's avatar
    legacy1
    Alessandro Volta
    4 days ago

    looks to be noise on the upstream caused by someone with a bad line