rorya
2 years agoTuning in
Frequent broadband outages for last few weeks
For the last few weeks I have had intermittent broadband outages lasting for a few minutes at a time, happening at any time of day. I have a Hub 3.0
In the network log the most common errors are:
SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
I have been through all the diagnostic steps, and tried the usual reboot sequence etc. I have also seen other reports on here of folks suffering the same issues but none seem to indicate how I can fix the problem.