Forum Discussion

Nate1's avatar
Nate1
Joining in
2 years ago

Flashing Yellow Hub

Hub started flashing Yellow today. Checked connections and tried restarting multiple times. Still no wifi.

Virgin help tutorial advised that we need to get a tech out to fix, but canโ€™t schedule on until next week at earliest and I need wifi before then for work. 

no faults reported in the area. Any advice?

  • Update, internet went out at 4pm and they finally acknowledged an outage in our area around 8:30pm. Internet was back on when we woke up this morning. Second outage in just a few weeks though!!!!! 

    • Daniel_Et's avatar
      Daniel_Et
      Forum Team

      Hi Nate1 ๐Ÿ‘‹ Thank you for your posts and welcome to the Virgin Media Community ๐Ÿ˜€

      We're sorry to hear about the problems you've been having ๐Ÿ˜”

      Whilst we do our best to keep any faults and downtime to an absolute minimum, unfortunately service issues do happen from time to time. 

      We'll always aim to have you back up and running as soon as possible.

      Regards,
      Daniel